Tuesday, December 31, 2002
Selective Heresies
"Selective Heresies" was the name of a book a group of us started to write -years ago. It's argument was that received wisdom is _so_ filtered that we sometimes forget that what we see and hear on a daily basis is (by definition) less "objective" than we suppose.
From yesterday's NYTimes
Remembering the Permanent Opposition of H. L. Mencken
December 30, 2002
By VERLYN KLINKENBORG
Every generation needs a Mencken. Not H. L. Mencken proper, reincarnated in all his old prejudices, but an observer as critical of the provinciality and double standards of the moment as Mencken was of those in his own time. This is the man who lies at the heart of Terry Teachout's new biography, called, appropriately, "The Skeptic." Mencken's peak came in the 1920's, a decade when America seemed to awake out of a lilac and camphor scented daydream into a more vigorous and honest sense of what life was all about. Some of that was Mencken's doing. He did everything he could to discredit the oppressive pieties of his time, many of which enjoy renewed strength today. He loved a foe almost better than a friend. He had more opinions than he knew how to organize, which made self-contradiction inevitable, and he did not believe in keeping his opinions down for the sake of mere consistency.
Mencken began as a Baltimore reporter, but it wasn't long before he realized that his true calling was to blow up the false fronts on Main Street and stand laughing over the rubble. The brash sound of his voice in newspaper columns and in magazines like The Smart Set and The American Mercury was one of the things that helped America wake up as the First World War ended and the country began to shake off its wartime hysteria. To attack Mencken for being "merely" critical is a little like assailing Jonathan Swift for being merely satirical. America has always been full of what Swift, in "Gulliver's Travels," called "projectors"— systematizers, theoreticians, political idealists, men and women who build cathedrals of thought and supposed morality on sandbars in a shifting river. Those people, if not criminals themselves, make good cover for the actual swindlers at work among them. Mencken made it his job to denounce the ones who were current in his time, to denounce their followers, and to do so in a way that left his phrases ringing in your ears. Swift had Laputa, and Mencken had Moronia, which was the name he sometimes used for the country he lived in. Mencken once wrote that his principal business was manufacturing "ideas so novel that they will be instantly rejected as insane and outrageous by all right-thinking men, and so apposite and sound that they will eventually conquer that instinctive opposition, and force themselves into the traditional wisdom of the race." He confessed that most of his platitudes were "rescued from the cobwebbed shelves of yesterday, with new labels stuck rakishly upon them." But his original assessment was the right one. He described himself once as being in "permanent opposition," and yet certain parts of the American population swung so quickly toward his way of thinking in the 1920's that he found himself suddenly in agreement with them, or, rather, they with him. It didn't last for long.
What America heard from Mencken in his heyday wasn't really ideas at all. It was reactions, the pungent and sometimes foolish observations of a man who had no hesitation in saying that the book of Genesis revealed the kind of mind "one encounters today among New York wash-room attendants, Mississippi newspaper editors, and Tennessee judges." Mencken was comically intemperate, and he wielded the English language with an accuracy and a brutality that make for breathless reading nowadays. He was deeply flawed by anti-Semitism, which he passed off all too unforgivably as a conventional motif in his social criticism. For that he deserves no indulgence. He also engages in other kinds of name-calling that have been banished from civil discourse. But then it would be worth hearing Mencken on the forces that shape civil discourse in our own time. His contempt for organized idiocy was real, and beneath the sting of it there was often a point worth hanging on to. He loathed Christian Science, and yet he wrote, "the moment a Christian Scientist begins to lose an essential liberty, then all the rest of us begin to lose ours."
Swift had only the orthodoxy of his faith to temper the savagery of his skepticism. Mencken had no such thing. He was, as Time magazine called him not long before his death, the "village atheist." He would have admitted the atheism but rejected the village. Nearly everyone who comes across Mencken sooner or later tries to get to the nub of his faith, assuming that under such dauntless campaigning against stupidity and lies there must be a solid core of conviction. That doesn't really work with Mencken. He once described himself as "a skeptic as to all ideas, including especially my own." If he believed in anything, it was the essential liberties, and those are what he stood up for again and again, if often in contradictory ways.
Mr. Teachout argues that Mencken posed "as a nihilistic conservative," an inherently absurd position that "stands in the way of his being taken seriously as a political philosopher." But Mencken doesn't need to be taken seriously as a political philosopher. He needs to be taken as what he was, a brilliant observer and writer whose language still snarls and bites and laughs out loud. Mr. Teachout worries more than once about Mencken's "wide-ranging but unsystematic self-education," but that's the only kind that life itself happens to offer. If Mencken's education had been systematic he wouldn't have been Mencken, any more than Twain would have been Twain without the Mississippi. To speak the truth about what you see as consistently - and as inconsistently - as Mencken did, even about the notion of the truth itself, is a gift that comes to very few humans.
posted by Tom |
9:21 PM
Friday, December 27, 2002
common sense, "managing" knowledge, and a new kind of business offering
There are three epicycles I invariably return to. Where -- or whether -- there is convergence is something I can't answer.
* One has to do with the ideals --not so many years ago-- of "Knowledge management"
* Another has to do with innovation - with creativity
* And the third (but far from the least important) has to do with the idea that the locus of organizational creativity lies not in the hero genius of CEOs but rather in the 'bottom-up' experience of groups of people who assemble to achieve specific goals.
Lemmie ruminate about the first of these points. More - later...
THE KNOWLEDGE MANAGEMENT PIECE OF THE PUZZLE
This flow from data--information--knowledge--"wisdom" (corporate savvy?) intrigues me. What do we know, what do we think we know about this?
* Most of us probably agree on what knowledge is NOT: it isn't static, it isn't bloodless, and it isn't (entirely) explicit. (it is, in other words: dynamic, full of people and interactions, and sometimes implicit/tacit)
* (DEFINITION NEEDED) Knowledge can be seen as similar to evolution (quote below) -- 'acquiring knowledge' is a bumpy affair of 'getting it right' of leaning what works.
* (DEFINITION NEEDED) Knowledge Management is the noble goal of helping companies get better at learning about new opportunities, about getting the right information to the right people at the right time.
* KM made a lot of claims - back when it was The Next Big Idea. (stories of promises: these include...) (need examples)
* KM has faded as a jewel in the crown of Big Ideas -- for the most part it didn't do what was promised. (stories of hype v. reality) (need stories)
WHY THIS PERCEIVED FAILURE? KM depends on the (arguably implausible?) idea that people will share -- or on the idea that technology will Do It All for us.
(Straw Man argument)
Everyone Knows: this ("this" being sharing info) is an added professional burden
Everyone Knows: my sharing what I know makes *me* more replaceable
Everyone Knows: my competitive advantage is in hoarding 'the special sauce'
Everyone Knows: my essence is "Economic Man"
Everyone Knows: this kind of communal sharing is 'unnatural'
Everyone Knows: hoarding is 'natural'
* KM - we all secretly fear, has failed because it's based on our disregard for common sense. It was doomed from the start.
Maybe not.
* Common sense is not eternal; it is not homogenous across space or cultures. What's 'natural' in one country can be grounds for felony charges in another. What everyone knows to be 'really real' in, say, the petroleum industry may be regarded as utter nonsense in e-commerce startups. What's blindingly obvious in one division at Daimler-Chrysler may be heresy in another.
* Common sense is something we all have - but the 'all' here varies from culture to culture, from country to country, from industry to industry, and from company to company.
* Common-sense is hard to define - but somewhat easier to identify (see today's other blog posting: Clifford Geertz -- Common Sense as an Organized Body of Thought)
* Common sense - be it social, cultural, or business oriented - is one of our consensual models. Models act in 2 ways. (1) They are MODELS OF THE WORLD -- they describe it, they make sense of it. (2) They are MODELS FOR THE WORLD -- they tell us about 'smart' choices of behaviour.
Understanding, and fixing, failed knowledge-managment efforts rests in our better understanding of how our companies make sense of threats and opportunities - better understanding of the models of behaviour used for continued success. We must do more than understand companies' game-rules -- we must be able to suggest new models that inform companies about new realities and new ways of doing business.
I think there's a business offering here.
Specifically:
1. A set of on-the-ground methods to help an organization understand the 'common sense' reasons - the models (models-of, and models-for) that inform the activities of its workers - that make KM systems ineffective.
2. A set of methods that helps create NEW models -- models that (a) are compatible with existing common-sense but (b) augment current models for those that show
'really real' reasons why KM systems can work well.
(the latter -- the creation of what Global Business Network co-founder Jay Ogilvy calls "normative scenarios" -- are plausible stories that act as goals a company can work towards. )
(see Note below: Jay Ogilvy and Learning & Evolution)
JAY OGILVY AND LEARNING & EVOLUTION
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From "Creating Better Futures: scenario planning as a tool for a better tomorrow" James A. Ogilvy 2002 Oxford University Press pp. 57-58
- - - - - - -
The likeness between learning and evolution
"...Learning is a process of adaptation to ones environment, a process of trial and error, a process of perpetual innovation (metaphorical mutation) followed by the selection of what is most fitting to a particular environmental niche, a process of testing the affordances of different niches and differentially reproducing those innovations which the niche can best afford ... and here the language of learning and evolution drifts ever closer to the economic language of the marketplace.
Getting smart -- whether in education or in marketing -- is a matter of learning what works. Species do it, kids do it, and so must corporations and communities. It is the job of strategic planners to facilitate the process of evolutionary learning through strategic conversations among many members of a corporation and between the corporation and the stakeholders in the community. By pressing the relationship between scenario planing and strategy, we learn the language of this conversation needs to be better balanced: more biological, less exclusively mechanistic; more psychological than purely rationalist; more metaphorical, less literal; qualitative as well quantitative; more ecological, less military."
posted by Tom |
3:00 PM
Is "common sense" an organized body of thought?
In doing some background work for another project, I re-read something that's tickled my fancy. Clifford Geertz is - truth be told - one of my academic heroes. For over 30 years he's been respected (and reviled) by warring camps within the anthropological community.
In the following quote, Geertz plays with an idea - that common sense is a somewhat boundaried set of ideas.
If he's right... well... let me post another message later.
CLIFFORD GEERTZ - COMMON SENSE AS AN ORGANIZED BODY OF THOUGHT
From "Local Knowledge: further essays on interpretive anthropology" Clifford Geertz, Basic Books, NY NY 1983 - article: Common Sense as A Cultural System pp. 73-93
There are a number of reasons why treating common sense as a relatively organized body of considered thought, rather than just what anyone clothed and in his right mind knows, should lead on to some useful conclusions; but perhaps the most important is that it is an inherent characteristic of common-sense thought precisely to deny this and to affirm that its tenets are immediate deliverances of experience, not deliberated reflections upon it. Knowing that rain wets and that one ought to come in out of it, or that fire burns and one ought not to play with it (to stick to our own culture for a moment) are conflated into comprising one large realm of the given and undeniable, a catalog of in-the-grain-of-nature realities so preemptory as to force themselves upon any mind sufficiently unclouded to receive them. Yet this is clearly not so. No one, or no one functioning very well, doubts that rain wets; but there may be some people ar9ound who question the proposition that one out to come in out of it, holding that it is good for one's character to brave the elements -- hatlessness is next to godliness. And the attractions of playing with fire often, with some people usually, override the full recognition of the pain that will result. Religion rests its case on revelation, science on method, ideology on moral passion; but common sense rests its on the assertion that is not a case at all, just life in a nutshell. The world is its authority. P. 75
- - - - - -
Common sense has features
* It seems 'natural' - an air of "of course-ness" a sense of "it figures" - intrinsic, the way things go (p 85)
* It seems 'practical' - to tell someone to be 'sensible' is less to tell him to cling to the utilitarian than to tell him, as we say, to wise up: to be prudent, levelheaded, keep his eye on the ball, not buy any wooden nickels, stay way from slow horses and fast women, let the dead bury the dead. (p 86)
* It seems 'thin' Thinness is, like modesty in cheese, rather hard to formulate in more explicit terms. "Simpleness" or even "literal-ness" might serve as well or better, for what is involved is the tendency for common sense views of this matter or that to represent them as being precisely what they seem, neither more nor less. This world is what the wide-awake, uncomplicated person takes it to be. Sobriety, not subtlety, realism, not imagination, are the keys to wisdom; the really important facts of life lie scattered openly along its surface, not cunningly secreted in its depths. There is no need, indeed it is a fatal mistake, to deny as poets, intellectuals, priests, and other professional complicators of the world so often do, the obviousness of obvious. Truth is as plain, as the Dutch proverb has it, as a pikestaff over water. (pp 88-89)
* It seems 'without method' - common sense caters to the pleasures of inconsistency which are so very real to any but the most scholastical of men. Common-sense wisdom is shamelessly and unapologetically ad hoc. (p 90)
* It seems 'accessible' - this follows from those proceeding. The assumption, in fact the insistence, that any person with faculties reasonably intact can grasp common-sense conclusions, and indeed, once they are unequivocally enough stated, will not only grasp but embrace them. ... Its tone is even anti-expert, if not anti-intellectual: we reject, and so, as far as I can see, do other peoples, any explicit claim to special powers in this regard. There is no esoteric knowledge, no special technique or peculiar giftedness, and little or no specialised training -- only what we rather redundantly call experience and rather mysteriously call maturity -- involved.
posted by Tom |
2:44 PM
Thursday, December 26, 2002
Christmas 2002 -- being very, very much *now*
The Diaspora to which I feel the greatest kinship is that of wandering former anthropolgists. Our stereotypes describe us as well read, well traveled, as culturally critical of domestic society as we are tolerant of others, and ultimately, a group fond of general knowledge and shy of specialization.
For as long as I can remember being part of that clubby academic specialty, I've read (and written) about the importance of rituals. 'problem is, academics write to each other. Conventional Wisdom to anthropologists remains something hidden from the greater society.
Which brings me to my admiration for something I just ran into.
In yesterday's New York Times, John Horgan described a ritual he and his family participate in each year. Horgan tells us a story that contains the kernel of what's important in probably tens of thousands of academic monograhs.
If terroir is about an essential there-ness of being, I suspect our rituals help us foster a keener sense of 'now-ness' for our being.
A Holiday Made for Believing
The New York Times, December 25, 2002
By JOHN HORGAN (GARRISON, N.Y. )
I think I finally understand the attraction of Christmas. Actually, my wife deserves the credit. Three years ago she decided that our family should celebrate winter solstice, the shortest day of the year, which falls a few days before Christmas. To be honest, I wasn't eager to cram another event into our frantic holiday schedule. As a lapsed Catholic, I had a knee-jerk aversion toward rituals and other trappings of religion, whether Christianity or voodoo.
Nevertheless, an hour or so after nightfall on Dec. 21, I dutifully pulled on my coat and boots and skidded down our icy driveway and into a field bordering our property. Near a clump of skeletal trees on the field's far side, I found a circle of stones enclosing a heap of sticks, which my wife and kids had gathered earlier that day. With the help of a chunk of artificial kindling, several sheets of newspaper and a dozen matches, I got the sticks burning, just before I spotted the candle lanterns of my wife and two children bobbing toward me. We were only out there half an hour or so. The night was thumpingly cold, and smoke kept blowing in our faces. My son and daughter were more interested in putting sticks into the fire than in listening to their parents' makeshift creation stories about the Man on the Moon and other celestial beings. My daughter, then four years old, singed her hair, and the tip of her mitten melted. Glancing up at the stars and full moon, I felt anew that ancient sense of wonder at the improbability of life. This was not exactly news to me. As a science journalist, I knew that scientists don't have a clue how our universe came into being, or why it took this particular form out of an infinitude of possibilities, including nonexistence. Nor does anyone know how inanimate matter on our little planet coalesced into living creatures, let alone creatures that could invent reality TV. Science, you might say, has discovered that our existence is infinitely improbable, and hence a miracle.
It is one thing to know intellectually that life is a miracle. It's quite another, however, to see it. Saints and poets aside, most of us rarely do. The psychiatrist Arthur Deikman blames our pinched perception on two innate tendencies, which he calls instrumentality and automatization. Instrumentality is our compulsion to view the world through the filter of our selfish interests. Automatization is our propensity to learn tasks so thoroughly that we perform them with little or no conscious thought.
No doubt these traits have helped us survive. Automatization is a particularly attractive cognitive feature, because it allows us to carry out more than one task at the same time; we can fret over our plummeting 401(k)'s while driving our children to their school Christmas concert. But instrumentality and automatization can also cause us to sleepwalk through much of life. Yet now and then, we do not see the world as something to be manipulated for our ends. This recognition, which Dr. Deikman calls deautomatization, is the goal of all contemplative traditions. When an aspirant asked the 15th-century Zen master Ikkyu to write down a maxim of "the highest wisdom," Ikkyu wrote one word: "Attention." The dissatisfied aspirant asked, "Is that all?" This time, Ikkyu wrote two words: "Attention. Attention." Spiritual practices such as meditation, yoga and prayer can help us pay attention. So can art, poetry and music. And so can religious rituals. This, I suspect, is why so many people who aren't otherwise religious still celebrate holidays like Christmas and Hanukkah. We especially need these rituals in this most benighted of seasons, when we are prone to dwelling on life's darker aspects.
The bugbear haunting Christianity and other faiths is the problem of evil. But sitting with my family in that circle of stones on winter solstice helped me see that birth, beauty, love and laughter also pose a problem. How could all this have come about? It's a mystery, which no theory or theology can possibly dispel.
My family celebrates winter solstice every year now, along with Christmas and New Year's. Even when it's unseasonably mild, as it was four nights ago, I still look forward to returning to the warmth of our home and flipping through an album of photos from the year just past. Remember last winter when we visited Grandpa in Colorado, and your brother learned to snowboard and your sister got sick? Remember Harley the starling, who pestered the other birds in the aviary so much last summer that Mommy brought him in the house, where he drove Daddy crazy?
The kids may squabble over who gets to turn the pages. I'll brood over a deadline, or plot how I'm going to ditch the family tomorrow to play pond hockey. But for at least a moment I'll pay attention and see. I won't know who or what to thank, but I'll be grateful nonetheless.
John Horgan is author, most recently, of "Rational Mysticism: Dispatches from the Border Between Science and Spirituality."
posted by Tom |
12:07 AM
Monday, December 23, 2002
The cost of change, the preciousness of novels
From the New York Times, a day or so ago ...
---------------------------------------------
When the Going Gets Tough, Learn From a Book
New York Times
December 22, 2002
By LAWRENCE VAN GELDER
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Many a book is marketed as a recipe for success or a formula for inspirational change. But, it appears, some recipes for success and wellsprings of life-altering change are found in unlikely literary sources.
These days, Steve Kavalgian is the president of Mill River Media in Old Lyme, Connecticut. He's a publisher's representative, selling advertising space in journals of medicine and professional societies. Life, he says, is terrific. But a few years ago, in 1996, things weren't so good. Mr. Kavalgian had had a wonderful business in New York, also as a publisher's representative, for 16 years, but eventually, he says, "the bottom fell out."
"It may sound strange that a novel rather than a business text or how-to book was the help I used" in the aftermath, he writes. "I was depressed, concerned I wasn't going to make my mortgage payment, my son's college bills or even pay the most minor expenses," he says of that time. "On a business trip, I bought a paperback in an airport newsstand because the cover looked exciting. Here began the adventures of soldiers in Burma, Germany and Vietnam, fighting for their lives, covering each other's butts, dealing with military bureaucracy in an attempt to survive and go home. Here were men exhibiting courage in the face of death, exhibiting bravery in what seemed like impossible situations and exhibiting the strength to get the job done."
Mr. Kavalgian had discovered the novels of Leonard B. Scott, including "Charlie Mike," "The Last Run," "The Expendables," "Forged in Honor" and "The Iron Men." Mr. Kavalgian writes, "The characters in the stories showed me that even in the worst of scenarios, they could prevail, and so could I."
He took a series of jobs. He got one as a part-time pharmaceutical representative. He worked part-time for the United Parcel Service delivering packages. He started selling photographic equipment at camera shows, and he got a new journal client. "It all worked," he says. "I survived and came home."
Ben Friedell, a physician in Oneonta, N.Y., offers a prescription - one that changed the way he practices his profession.
It is "A Whole New Life" by Reynolds Price.
"He is a novelist and teacher of English at Duke University who developed a tumor on his spinal cord, which ultimately left him paraplegic and in constant pain," Dr. Friedell writes. "Yet he continues to teach and write, adapting to his new body to continue to do the things he loves. "I am a family physician who deals with many patients with chronic pain and physical disabilities, which challenge them. Price's story has given me, as an able-bodied person, an insight into the life of those with pain and disabilities.
"I recommend this book to anyone in the health professions." Poetry was the answer for Carol LaChapelle of Chicago.
"In 1985, while stuck in a hateful administrative job at a local university, I registered for a seminar in English literature at the Newberry Library in Chicago," Ms. LaChapelle writes. "I needed something uplifting and inspiring to keep me from quitting outright - never a good career move.
"The seminar focused on `Lyrical Ballads,' a collection of poems by William Wordsworth and Samuel Taylor Coleridge published in 1798.
"What I didn't know but learned during the eight-week class was how situated these poets were in the revolutionary times within which they wrote," Ms. LaChapelle writes. "England was in the midst of a massive cultural revolution, moving from an agricultural to an industrial economy. There were the American Revolution, of course, and the fall of the Bastille in 1789.
"Learning all this, seeing this revered poet, a laureate of England, as a young fired-up revolutionary, both politically and artistically," she says, referring to Wordsworth, "put me in mind of my own generation's coming of age in the 1960's. "But the most important thing I learned during that seminar, and the reading of the `Lyrical Ballads,' was of the quiet, yet insistent power of literature to connect the experience of a 20th-century American woman with that of a canonical male writer two centuries earlier.
"Six months later, I quit my job and returned to graduate school, at the age of 41, to study literature and writing. Since then, I have been self-employed as a writing teacher, offering seminars in various adult education venues, including the Newberry Library."
David M. Tenenbaum says, "Thanks, Tom Clancy." Mr. Tenenbaum says "a casual Christmas read" in 1985 - the paperback version of Mr. Clancy's "The Hunt for Red October" - "helped show me a way to stand on my own two feet, changed my career and changed the way thousands of people do their jobs."
Mr. Tenenbaum is now president and chief executive of MerlinOne Inc., based in Quincy, Mass. It provides systems that search for and retrieve digital photographs, graphics and other files for business needs. The company supplies more than 100 systems to 91 companies in 5 countries. But in the mid-1980's, Mr. Tenenbaum had been a staff photographer at The Associated Press for about 10 years. "My job typically entailed going somewhere involving a breaking news story, setting up a temporary darkroom, covering the story, processing the film and making a print of the best image," he writes.
"The print, with a typed caption, was inserted into a photo transmission device, which would translate various shades of gray to an audio tone of varying strength. The signal would be sent over a telephone line, usually to the A.P. office in New York, for retransmission to thousands of newspapers in the case of a major story."
The system had been in use for some 50 years. Transmitting a single black-and-white picture took eight minutes, and any noise on the phone line meant that it would have to be resent.
That was where Tom Clancy came in. In "The Hunt for Red October," he tells of a Navy sailor who uses a computer system to remove random noise so the sonar sounds of a submarine can be distinguished from a noisy environment. "It got me thinking," Mr. Tenenbaum writes. What if he built a system that could fool the telephone system into thinking it was receiving a constant signal rather than a disrupted one? He spent his nights building and testing prototypes. The A.P. and other news organizations bought them. He got a patent.
A few years later, he left to start his own company. His systems are now used by major news organizations.
Kenny Moore says his college philosophy professor made him read Dostoyevsky's "Brothers Karamazov" and told him it would change his life.
He did. It didn't.
That was more than 30 years ago, and though the professor insisted that the novel be read annually, "for insight and moral grounding," Mr. Moore, now the corporate ombudsman and director for human resources at the KeySpan Corporation in New York, says he has probably read it once since then. "I'm still left unmoved and morally ungrounded," he writes.
"Of greater value to me is the book `10 Fun Things to Do Before You Die,' by Karol A. Jackowski, a New York City nun with a sense of divine humor and sparkling insight. Over the past decade, I've regularly picked it up and found sound business advice, like No. 3, `Get some depth,' and No. 7, `Make yourself interesting.'
"Last year I had a heart attack and open-heart surgery - and almost died. I picked up Sister Karol's book and read it again. It made me smile, cry and helped me heal. I found humor in No. 2, `Get some insight' and hope in No. 10, `Live like you have nothing left to lose.'
"Had Fyodor Dostoyevsky had access to this book, I believe that the four Karamazov brothers would have fared a lot better than they did.
"Even former Enron executives would have found some helpful advice here, like No. 4: `Find a place to escape reality.' " Judith Steininger of Milwaukee says she owes it all to Martha Gellhorn.
"Gellhorn may be best known as the third wife of Ernest Hemingway, but that shortchanges this terrific writer of numerous first-rate short stories and seven novels," Mrs. Steininger writes.
So how did Martha Gellhorn change her life? It all started a couple of decades ago, when Mrs. Steininger's husband, Daniel, was a newly minted chief executive of an insurance company, "enduring the sleepless nights such awesome responsibility usually visits."
Mrs. Steininger continues: "Always looking for new material to introduce to my literature classes at the college where I taught, I closeted myself one day in the office with Gellhorn's novella `In the Highlands,' about a British survivor of a German concentration camp during World War II. He had purchased a farm in Kenya and was determined to be the world's greatest, kindest boss - an attitude similar to my husband's. But the survivor learned that just letting employees do what they want isn't always best for the business or relationships."
When she finished the book, Mrs. Steininger left it in her husband's study with what she calls "a you-gotta-read-this note." "I knew he'd find it about 2:30 a.m. He did, and he experienced the magic of narrative to complement the analysis of managerial books. Over the next few years, as I watched my husband grow into his job, I was amazed to discover numerous literary works that provided outstanding metaphors for business problems."
Before long, Mrs. Steininger was teaching a course called "The Business World Through the Eyes of Fiction" at the Milwaukee School of Engineering. The class explored contemporary writers , as well as early Americans like Horatio Alger. Then Mrs. Steininger dropped off a letter at The Business Journal of Milwaukee, proposing a monthly column on literature and business. Soon she was being invited to speak at companies and professional organizations. She talked about estate planning lessons from "King Lear" and Dr. Frankenstein on research and development.
"My time upon the world stage was brief," Mrs. Steininger says. "For budgetary reasons, the newspaper let me go. But people still remember. Periodically someone stops me and asks if I am the person who wrote that column called Shelf Life.
"I thank Martha Gellhorn from the bottom of my heart."
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For my money, there's a novel that I return to year after year. It's a somewhat obscure story, about noble Sicilians, cultural upheavals and the price we all pay for change. It's a story that reminds me that an uncritical enthusiasm for on-going change and 'improvements' comes at irreconcilable psychic costs.
The story is Giuseppe Tomasi di Lampedusa's novel -- The Leopard.
So what's the resonance with our own world?
I write this from the perspective of living in a part of the country that has suffered greatly from the bursting of the dot-com bubble. I look around and see a local economy littered with executives who didn't see the magnitude of the sea changes coming. For them, for many of us, the dislocation has been painful. There is confusion, there is anxiety, and something that doesn't get much press, there is frequently a sense of loss over what was good about the world that is passing.
The Leopard is the story of how one thoughtful man attempts to cope with the changes in a very different world. We are privy insiders to a world of a noble Sicilian, a Bourbon prince at the time of Garibaldi -- a time of democratic and nationalist upheaval. Don Fabrizio is an occasionally flawed man, an aristocrat faced with looking at a new world order that not only changes the rules of what is right, and decent and moral, but indeed, changes the very game itself. Lampedusa gives us a book that shares the Sicilians' sense of joy and despair -- and ultimately their grace -- in the difficult years of the mid 19th century.
.... AND, in addition to all these reasons for the relevance to our own anxieties, it's a beautiful, sensual book... A quote to share some of the style;
"Such was the calm produced in the Prince's mind by the political discoveries of that morning that he smiled at what would at other times have seemed to him gross impertinence. He opened one the windows of the little tower. The countryside spread below in all its beauty. Under the leaven of the strong sun everything seemed weightless; the sea in the background was a dash of pure colour, the mountains which had seem so alarmingly full of hidden men during the night now looked like masses of vapor on the point of dissolving, and grim Palermo itself lay crouching quietly around its monasteries like a flock of sheep around their shepherds. Even the foreign warships anchored in the harbour in case of trouble spread no sense of fear in the majestic calm. The sun, still far from its blazing zenith of that morning of the 13th of May, was
showing itself the true rule of Sicily; the crude brash sun, the drugging sun, which annulled every will, kept all things in servile immobility, cradled in violence and arbitrary dreams. (page 48)
- - - - - - - - - - -
The Leopard by Giuseppe Tomasi de Lampedusa: Knopf, 1958, 1960 1991, 300 pp.
posted by Tom |
10:13 PM
The annual Great Chestnut Road Test
Roasted chestnuts were one of the culinary wedge-issues in my childhood.
And once a year I try to find a kind of epicurean accommodation.
In food, as in so many things, my parents were from different worlds. My father was raised in an ethnic New York neighborhood that would someday lead to stories about my grandmother teaching her seven children which streets were safe and which where places where no-matter-what-you-see-you-never-tell-anyone. It was a world of sweatshops and growing Communist sympathies. A world of daily market shopping with net bags and noisy, argumentative banter taking place across expanses of decidedly un-Heart-Healthy food.
My mother was raised in what nowadays we'd call Appalachian Ohio, one of eight children of a modestly successful Gentleman Farmer. Hers was a more boundaried world, sounding at times like a cross between Lake Wobegan and Walton's Mountain. I remember her stories about Pinkie, the family pet lamb, eating the grapevine clinging to lattice outside their summer kitchen, stories about the short-legged Shetland pony -- Trixie -- who always tried to be as fast a runner as her mother. Mealtimes at the farm were as full of genteel manners as they were of Scots-Irish comfort food.
These were two people, it should come as no surprise, with very different ideas of good food.
It was the 1950's -- food selection and preparation were my mother's dominion. Now and then, though, it seems my father yearned for something from his childhood. Somehow, he'd routinely manage to find a local farm stand or delicatessen on his way home and surprise my family with something totally unexpected: Basketsful of out-of-the-ordinary fresh and dried fruit, smoked oysters, dry-cured fish, and an un-ending range of vegetables packed in oil or aspic, with spices and herbs that had never been part of *our* kitchen.
Tolerant as she was, my mother could never hide her dislike for the smell of roasting chestnuts. And as my mother's son, I somehow inherited the idea that the sweet, musky smell of chestnuts baking in the oven was something that should occur in the homes of other people. People we'd not have to visit too often.
A generation later I began to suspect that some of my father's food tastes had merit. One by one, I'd end up trying some of the treats he'd brought into our world of shepherd's pie, pot roasts and garden salads. And far more often than not, I'd have to admit I'd missed something by being reluctant to try those foods.
Five years ago I began a new family tradition, something my wife calls the Annual Chestnut Road Test. Each January, around New Year's, I lay in a supply of fresh chestnuts. The shells are dutifully scored with a penknife, and are placed into a hot oven for varying times. Results so far have been uneven.
While I can't honestly say I *like* the flavor of these roasted nuts, the truth is, I've gotten to the point where I find the smell charmingly evocative of cozy afternoons in my parents' New England house.
So, on this late Sunday night (just after midnight) two days before Christmas and more than a week 'til New Year's Day, I'm sitting in our kitchen looking at a bag of chestnuts. *This years* Road Test batch.
Who knows, maybe this'll be the year that I actually enjoy them.
posted by Tom |
12:04 AM
Thursday, December 19, 2002
Living inside the box
In today's New York Times (19 dec 2002) there's an article describing an edge-y architecture 'exhibit'. It was an assembly of a bunch of shipping containers (you know, those 8x8x40 aluminum, steel and wood things that come stacked like kid's Legos on ships from Asia).
For Art Basel Miami Beach, an art fair held this month, 20 shipping containers were refurbished and converted into
galleries by a Basel architectural firm, Steinmann & Schmid. The containers were lined with white wooden walls and
positioned along the beach at Collins Park (not far fromthe main exhibition at the Miami Beach Convention Center).
After the show closed, the containers were reused for their initial purpose, transporting exhibition materials back to
Switzerland.
(From Shipyard to Your Yard - New York Times, 19.dec.2002)
It was an idea that rang a bell.
Stewart Brand has a remarkable book "How Buildings Learn: what happens after they're built."(1994, Viking Press, NYC)
One of the lines that's stayed with me from the book:
All Buildings Are Predictions - All Predictions Are Wrong.
It's a grim syllogism, but it's appropriate in the kind of playfulness in building that comes from this experiment with shipping containers.
Put the thing down in one direction ... need more light? ... take a saw and put in a new window. Want a better view as the trees block a sight line to the neighboring canyon? ... bring in a tractor trailer and haul your house 5 feet to the left. No-one takes pride in any pristine/architect-ed aspects of a shipping box. It's just *there.* This lack of any sense of need-to-preserve can make containers a wonderfully 'plastic' environmental base.
Now all I have to do is figure out if I can live with the hate mail from neighbors (to say nothing of the local zoning laws) should I haul one of these things into my back yard. ('have a fantasy about carving out rooms for, one-- a woodworking shop, two--a place where I can practise my fiddle, and three--a space for writing)
posted by Tom |
2:38 PM
Wednesday, December 18, 2002
Ubiquitous/Tangible Computing - now coming to you as Ambient Information
Ambient Devices ( www.ambientdevices.com ) has it right. Instead of delivering yet another piece of code to integrate within the Microsoft constellation sitting on our (real world) desktops, this MIT-Land startup offers a squat ball that sits on your desk. You no longer have to look at the ersatz 'ticker' image scrolling across a tiny band of some partially opened window to get a sense of the general goings on of stock market. Rather - the ball glows with different hues and intensities.
Clever.
Here's a blurb from the recent NYT article. I'd wager this is a company worth tracking.
Sunday December 15, 2002
New York Times Magazine
News That Glows
By CLIVE THOMPSON
The orb sits on your office desk and glows a quiet yellow. To a visitor, it might appear to be a slightly fey designer lamp, or perhaps a mutant night light. In reality, it's a financial tool: the orb changes colors to track the performance of your stocks. When the market is stable, it glows yellow; when stocks are soaring, it becomes increasingly green. And if it begins to fade into a deep scarlet? Better call your broker.
This is ''ambient information'' -- the newest concept in how to monitor everyday data. Normally, our digital tools are intrusive, constantly barging in to demand our attention with e-mail alerts, beeping instant messages and phone calls. The Ambient Orb, released this year by Ambient Devices, takes a different approach. It displays information that you take in subconsciously. Instead of blasting the news at you directly, it radiates it in the background.
''The point is, you don't need to keep checking into CNNfn all day long like a neurotic freak,'' says David Rose, the C.E.O. of Ambient Devices. ''You know implicitly what's going on, because the information is all around you.''
There are other technologies that bring you information in an ambient manner. Think of cellphones with personalized ring tones to let you know who's calling without checking the screen, or one of those minimalist wall clocks without numbers, where you tell the time only through the position of the hands. You give it the occasional glance, out of the corner of your eye, and it gives you a general sense of the time, rather than second-by-second precision.
Ambient information could go far beyond the stock market. An Orb could be configured to track your elderly mother's glucose level, letting you remotely monitor subtle shifts in her health. It could slowly turn green as the traffic on your route home eases up, helping you decide when to leave the office. The ultimate goal is to tame our information so it no longer frazzles. Instead, it creates ''calm and comfort,'' as the computer scientists Mark Weiser and John Seely Brown wrote in a prophetic 1996 paper on ambient information, ''The Coming Age of Calming Technology.''
Consider how counterintuitive this is. We've been cramming stock tips, horoscopes and news items onto our computers and cellphones -- forcing us to peer constantly at little screens. What if we've been precisely wrong? It's the new paradox of our data world. ''The way to become attuned to more information,'' Weiser and Brown noted, ''is to attend to it less."
posted by Tom |
12:19 AM
Monday, December 16, 2002
Innkeeping in Cyberspace -- all you'll ever need to know about creating online environments ...
OK - a bit of hyperbole.
Fifteen years ago I ran into a remarkable community. My involvment -- albeit from afar -- with that community has shaped all my work in building online environments.
John Coate was connected with that community - Way Back When. It was the Whole Earth 'Lectronic Link (the WELL).
Ten years ago, as he was moving on to an opportunity at SFGate, John C (a.k.a. 'tex' -- his WELL 'handle') wrote a remarkable essay about creating online communities.
It deals with the need to find a balance between being preoccupied by the tangible (equipment, software, the-newest-and-the-best fetishisms) at the cost of the intangible (group cultures). He reminds us of the importance of community 'hosts' that act like skilled hosts at cocktail parties. He urges us to create places with a variety of conversations, places where speech is free and ferment inevitable. And he lets us know about some of the very practical things the WELL has done to help foster a sense of 'there-ness.'
Inkeeping in Cyberspace resonates with a kind of wisdom rarely seen in pieces about technololgy stuff.
Inkeeping in Cyberspace - by John Coate
posted by Tom |
3:36 PM
Sunday, December 15, 2002
Sharing knowledge, respecting culture
---------------------------------------------
Here's a story about an experiment. The setting, just a few years ago, was a global management consultancy. I'd been hired into a maverick group and we'd just received our marching orders. Our group was supposed to create the tools, the methods and processes that'd help the tens-of-thousand of our co-workers share what they were learning about emerging technologies.
Just how we'd accomplish this was left up to us. Some of the solution options were obvious. We could distribute reams of brochures or gigabytes of Powerpoint shows. We could host colloquia in tony golf resorts or we could go on seemingly endless road trips for "Face Time" with fellow partners and managers.
On a hunch, we elected to create open-ended online conversations as our preferred knowledge-sharing tool.
We fought against no small amount of big company conventional wisdom. Eveyone Knew that well-defined subject typologies of Q&As would be needed. Everyone Knew that online value would derive from the existence of well-polished articles. Everyone suspected that anything else would devolve into raucous, irrelevant noise.
We created a global, online forum about evaluating new technologies. What we created was sometimes rabble-y. It was occasionally raucous. And while it was frequently irreverent, as a tool for sharing knowledge, it was almost never irrelevant.
Our technology assessment forum caught on -- in a big way. People contributed as much as they did because it was not only a new way to share what they'd learned but also a great way to peek in on what others had discovered.
We watched the firm-wide metabolism of knowledge-sharing increase. Managers found themselves able to learn about things from colleagues they'd never met -- and probably never would meet. Conversations explored fringe-y issues of new technologies. What might have seemed like half-baked ideas would occasionally accrue respectability and -- almost as often -- corporate sacred cows would find themselves on the defensive.
What we learned, as we stumbled along in our quest to create a powerful learning tool was a profoundly obvious truism: technologies are important - human nature, even more so.
We started out with a very modest conversational 'database' and - despite all our nobly-inspired desires to step in to make it a better place, we let the environment grow by itself. We learned that people need pretty much the same thing on-line that they need In Real Life. They need to feel welcome, they need to feel that their ideas are listened to, they need to feel a certain safety in expressing opinions. They need to feel it's OK to float tentative ideas rather than crafted soliloquies.
Times changed. Participants in our forum moved on other challenges. All that's now left of two years of estuarial conversations is a stack of Zip disks. But what we learned was important -- and it's something that's outlived the experiment. We learned how terribly crucial it is to remember that people bring a lot of their behaviour, their assumptions, and their needs to 'new things.' Bringing new technologies to people is easy. The delightful challenge is making sure those technologies mesh with how people really do things, how they interact, how they learn -- how they understand the Real World that surrounds them.
posted by Tom |
12:24 AM
Wednesday, December 11, 2002
Firmness -- Commodity -- Delight:
The story of a Roman architect and Mitch Kapor's Chandler
Nearly thirteen years ago Mitch Kapor railed against shoddy software, computers made by nerds for nerds, and the use of techno-babble to keep new products from being anything *but* accessible. He suggested that the solution lay in an approach that was very, very old. He quoted a Roman Senator who had chronicled the core ideas of architecture nearly nineteen hundred years ago -- ideas still taught today as the foundation of all design theory.
The Roman architecture critic Vetrivius advanced the notion that well- designed buildings were those which exhibited firmness, commodity and delight. The same might be said of good software. Firmness: a program should not have any bugs which inhibit its function. Commodity: a program should be suitable for the purposes for which it was intended. Delight: the experience of using the program should be a pleasurable one. Here we have the beginnings of a theory of design for software.
So what's Chandler?
According to the trade gossip, it's software that does what "personal information managers" were touted for doing.
If anyone with stature less than Mitch Kapor was working on this, well, you'd have to wonder if they were a bit crazy.
First of all - Microsoft's Outlook claims to do the things Kapor's company is telling about Chandler. Secondly, there's the little fact of the hi-tech bubble collapse that leads even brave souls to investments in *anything* other than software.
On the flip side - very few people send love letters to Microsoft to share their delight of using Outlook. And very few people share Kapor's passion in making software that offers, er..., firmness, commodity and delight.
Keep Chandler on your watch list !
- - - - - -
Mercury News article about Chandler
Mitch Kapor's weblog (ongoing news about Chandler)
Software Deign Manifesto
posted by Tom |
7:38 PM
Monday, December 09, 2002
Universal Health Care
Years ago I was stuck in traffic listening to a discussion on (I'm assuming) public radio and the level of discourse about political 'options' was getting pretty lofty. In a comment that's been lodged in my brain since that day, the show's host said "you know, let's talk about stuff that REALLY worries Americans - we worry about getting fat, about getting sick, about what our kids are learning in school -- whether they're safe."
Health care is a big personal issue with me. It's one of those "To The Ramparts" things.
In fact, it's even more.
I think the fact that over 40 million Americans have no health care coverage is an international scandal. I think the fact that we have de-facto rationing of health care -- one set of treatments, medicines, and specialists for those who can pay and a grievously inferior one for everyone from those who've fallen through the safety net to the 'working poor' -- is a disgrace. I think history will condemn our country for our disingenuous politicians who allocate vast sums to making war and then claim that Americans who propose universal coverage as 'enemies of choice' and as 'tax and spent' scoundrels. I think we should all share the shame of living in a system that fiscally damns people for 'pre-existing conditions' as they attempt to move from one policy to another.
As a nation we can do better. We must do better. Not for the court of world opinion - but because its the only right thing to do.
And once in a while a new perspective arrives at the table from an unexpected person. A new perspective was suggested a few days ago from - of all places, the CEO of one of California's wealthiest health care organizations.
Bruce Bodaken is the head of Blue Shield California. A week ago he delivered a speech to the Commonwealth Club of California. He outlined a plan (for Californians) that would give everyone the ability to obtain health care. Everyone.
California has long been the test site for so much progressive social experimentation. Let us hope Blue Shield's plan moves the country ahead.
from the San Francisco Chronicle
from Blue Shield California archives
posted by Tom |
9:49 PM
Sunday, December 08, 2002
Longing for home
In a break from Christmas shopping in The City (as sometimes parochial natives of the Bay Area refer to San Francisco) I wandered into a dusty used bookstore.
Sitting on the table in front of me was a set of essays, "Longing For Home: Reflections at Midlife" - by Frederick Buechner. Buechner is someone I think I've run into - (at least in what I've read) ... and after scanning a few pages it looked very much like one of the ideas in the previous "terroir" essay.
In this case - it's a sense of place that revolves around our sense of home.
Edward Abbey -- someone I actually _do_ remember having read -- has a quote to the effect that (paraphrasing) : Every man, every woman carry within them a ideal, an ideal and right place, a true home -- whether it's true to reality or to their hopes.
The Longing for Home talks about the stories and feelings connected to the homes he has known and imagined throughout his life. Buechner is a Presbyterian minister, and a writer of (I've looked this up) some 27 works of fiction and/or non-fiction. He was also, at the time he finished the book, nearing his 70th birthday. For all of us past a certain age, there's an acceptance that the days behind outnumber the days ahead -- for must of us it leads to a kind of tranquil acquiescence. For Frederick Buechner, it led to another book.
Buechner writes reflectively about houses in Vermont and the domicile of his maternal grandmother that served as a safe haven for him during a troubled childhood. He also uses a biography of a place, a letter to his grandson, and poetry to get at the rich layering of meaning connected with home.
The Longing for Home: Reflections at Midlife
Frederick Buechner
HarperSanFrancisco 07/96 Hardcover
*according to Amazon.com - LONG since out of print*
posted by Tom |
6:01 PM
Friday, December 06, 2002
The unmistakable there-ness of being
Our story's protagonist: a road-weary business traveler, tired of too many nights in foreign hotel rooms, too many meals at restaurants highly recommended by concierges. En route from one meeting to another, he stops at a cafe in a small village. At a loss for choosing among the best known national dishes, he asks the proprietor to bring him what she usually has for lunch. The request is first met with a Gaelic shrug ... and only secondly by a waiter appearing with a plate of food. Assorted cheeses, a glass of wine, and some sautéed vegetables.
"Ah, rustic fare - serves me right," thinks the business traveler.
But ... what's amazing is just how wonderful the food is!
In the traveler's best attempt at the language, he asks the waiter where the cheeses are from. "See those sheep?" asks the somewhat bored waiter. "How about these vegetables?" is the next question from our traveler. "That field over there." "And the wine?" "Oh that, it's a local family that's made wine since before anyone could remember."
Our traveler has just experienced the culinary miracle of "the local." He has experienced something profoundly alien to his American background -- a fundamental appreciation by the townspeople in this out-of-the-way village in the richness of their particular place.
There is a word for this -- terroir -- from the French ... literally "soil" ... but so much more meaning is contained in the word.
It's in the world of winemaking that we will find most of the references to ideas about terroir. Most narrowly used to describe the unique character of a varietal wine and the soil it originates from -- broader usage links qualities of that soil to all forms of crops, to animals, and to the unique cuisine of a particular place.
Terroir is used to point to even larger connections.
Our own language has no single term that maps cleanly to terroir. What comes closest to labeling the whole natural environment of a viticultural site is the detached sounding term "microclimate."
Vintners know all too well the importance of measurable aspects of terroir; temperature range, amount of rainfall and humidity, soil constituents and exposure to winds and rain. But they also know that their local terroir extends deeply into subjective aspects of their lives.
And here's the area that's piqued my curiosity.
Contemporary American culture lacks something fundamental. We've lost an appreciation for the richness of a place. We've lost a sense that there's a "sense of place" that gives us cycles and enduring patterns for a great deal of our daily existence.
There are bottom-line business issues related to this.
Can our country of past immigrants and current geography hoppers find an appropriate variant of ideas of 'this place, of 'roots,' of 'heritage?'
Can we somehow create a sense of place in what is the quintessentially placeless place -- the world wide web?
How can terroir, as a contemporary concept, explain (or even tolerate) time-based evolution and change? A trite example, local terroir microclimates may have been stable throughout the last several thousand years, but in the case of Italian cooking, historically recent imports like pasta and tomatoes, like chocolate and corn, HAVE been accepted. What are the analogs in other aspects of vernacular expression -- such as architecture for example?
And even more nitty gritty?
Can there be a company, or a service offering that stems from a sense of place or from a belief in the importance of an area's uniqueness?
posted by Tom |
11:07 PM
Thursday, December 05, 2002
Longitude - high drama about a 300 year-old puzzle
A long-forgotten friend in the publishing business just sent me a richly illustrated version of Dalva Sobel's "Longitude: the true
story of the lone genius who solved the greatest scientific problem
of his time." The book was accompanied by a note suggesting I might find the topic interesting ...
Fair enough. The gesture was a nice one so I spent the evening re-reading the text. And remembering why I'd found the book so intriguing ... gee ... Way Back before it was a trendy novella.
On the surface, it's an account of how 18th century Europeans solved a vexing problem: How *do* you figure out where you are?
As every pre --GPS and --LORAN sailors know, and for those with a
passing acquaintance with orienteering, knowing one's position is
something terribly important. For millennia, sailors have used the
relative position -- and path -- of the sun over the horizon to
determine how far north or south they are. Frustratingly
difficult, though, was some technique for determining how far east
or west you are.
Rough approximation comes from using a watch. If you look at your
watch and set it to 12 noon when the sun is *right* overhead you
have the beginning of a reckoning system. Now, (keeping this simple
... assuming you sailed along the equator) if the next time you were
to look at your watch and (1) the sun was setting and (2) your watch
had kept accurate time but said the time was 12 noon --you'd know
that the earth had moved through a quarter of its daily rotation.
In other words, from wherever you'd star ted, you'd sailed along
one-fourth of the earth's circumference.
This kind of breathtakingly poor precision doesn't help much when
you're sailing across a large ocean and are looking for a small
island.
Getting 'this latitude problem' wrong was getting costly...
Navigators -- from around the early 1500's -- found themselves
getting in progressively deeper trouble as expeditions to the New
World began and where truly grand voyages stretched the limits of
what provisions could be carried on board. Locating a friendly port
became a matter of life and death. Whole armadas would find
themselves - literally - sailing in weeks-long circles as they tried
to determine their longitude.
This was one of the Great Problems for nearly 200 years. In an
effort to quicken the discovery of a solution, the British Crown
offered a huge sum of money (12,000 Pounds Sterling --some $20
million by today's reckoning) as a reward to anyone who could find
The Solution.
Once the bribe was set, the world community of scientists took to
the challenge with drama. International colloquia were held, where
Royal Astronomers would debate Royal Physicists and where it was
assumed that the (then) current advances in telescopic optics and
parallel advances in mapping the heavens would combine to yield
_some method_ to determine longitude. To put this in perspective --
for Europeans in the 18th Century, mathematicians and physicists
were the heralded geeks of the day. They were, a fter all, the
folks who promised better living through science.
An idea from a fringe thinker
An unassuming watchmaker in the north of England - ' reclusive guy
by the name of John Harrison - thought he had a more practical
solution. If standard high quality timepieces were capable of
giving rough approximations of latitude, why not just make a super
accurate time-keeping device. Make it immune from the changes in
pressure, the swaying and rocking, and make sure it could ignore the
wild variations in temperature and humidity. Solutions, according
to a letter from Harrison to a friend at the tim e, don't come any
easier.
'problem was *Everyone* knew that watches couldn't ever be that
accurate, on land, to say nothing of doing the same in a maritime
environment. Moreover, watchmaking was a dullard's profession - and
who would believe some yahoo could match the intellectual horsepower
of the finest European scientific minds.
The short version of the story, of course, is that John Harrison
succeeded. It took 40 years for Harrison to win that prize. Almost
half that time was trying to get the Royal Navy to even allow his
'marine chronometer' aboard a ship for long-term testing. And just
as remarkably, while it took only a few years for Harrison to come
up with a workable maritime chronometer it took most of the
remainder of those years for the British Crown judges to satisfy
themselves that no technology fraud was involved.
Why should we care about this?
At one level, Sobel writes a great story and hearing about high
intrigue about technology -- in historical contexts -- is a lot of
fun. More to the point though, is one of the soapboxes I like to
climb aboard from time to time. That soapbox? Beware Conventional
Wisdom -- and, the corollary, Look to Unconventional Areas for
Solutions.
posted by Tom |
12:22 AM
Tuesday, December 03, 2002
Making money with SenseConnect/DiscoveryCapital
I keep coming back to the idea in SenseConnect/DiscoveryCapital -- the perhaps all-too-broad notion that companies will benefit hearing perspectives that they don't usually hear.
It's an idea that needs focusing - that needs better market positioning.
You can make an argument that while a great many companies 'do' a kind of research that marketing people are best at: consumer surveys and focus groups -- that there're other kinds of activities that are (1) rarely done and (2) possible lodes of genuine value (ethnographic-type research, newsgroups 'mining', opportunity scanning)
Whatever the pitch, there's got to be a simple, bottom-line rationale for doing this. A friend keeps reminding me that the Gartner Group,for example, continues to be successful helping companies answer one question: how should I spend my IT budget? JD Power does the same thing with the question: what car should I buy? Two whole businesses (and industries, in the former case) based on ONE QUESTION. Why? Because it was/is a big ticket, important question!
And a candidate for this particular ONE QUESTION? Maybe, just maybe it should be something like -- you fired all the people you can...squeezed out every efficiency -- NOW WHAT? You need to renew top-line growth, find new customers, new markets...
posted by Tom |
1:34 PM
Monday, December 02, 2002
Mark Weiser - 1952--1999
Computers that we see, that we take notice of, that we carry around on our Batman belt clips, that we elevate to near fetish-ist levels as marks of our corporate succcess -- are ALL transitory stages in a world that will have computational horsepower embedded in quotidien objects.
Mark Weiser was a tireless champion of this view of computation.
We don't get this kind of heroic thinker often enough.
here's a grand overview of some of that thinking
posted by Tom |
6:15 PM
Sunday, December 01, 2002
Feeding the soul with bread, gardens and music
It's the end of a long holiday weekend and I'm looking back on my 'accomplishments' of the last few days. All of them are decidedly low-tech -- trying out a new bread recipe (ciabatta), planting winter crops in the side garden (leaf lettuce and broccoli), tung-oiling the garden furniture to get them ready for the winter rains and many hours devoted to getting my fingers to play a reasonable fiddle version of Star of the County Down
A few years ago a professor of philosophy at UCSanFrancisco - Jacob Needleman - wrote a passionate book about how we all suffer from the illusion of needing to DO things. Two quotes from his Time and the Soul
(1998, Currency-Doubleday, NYC, NY)
From the preface pp.: vii-viii
This book is addressed to everyone who is starved for time. That is, it is addressed to everyone. We are all living in a culture that traps us into doing too many things, taking on too many responsibilities, facing too many choices and saying yes to too many opportunities. Nearing the end of over a century of inventions designed to save time we find ourselves bereft of time itself. As Jeremy Rifkin has pointed out, "we have surround ourselves with time-saving technological gadgetry, only to be overwhelmed by plans that cannot be carried out, appointments that cannot be honored, schedules that cannot be fulfilled, and deadlines that cannot be met. " It is the new poverty, the poverty of our affluence. It is our famine, the famine of a culture that has chosen things over time, the external world over the inner world.
It has become the aching question of our era. What used to be considered a sign of success -- being busy, having many responsibilities, being involved in many projects or activities -- is now being felt a an affliction. It is leading us nowhere. More and more it is being experienced as meaningless.
This is the real significance of our problem with time. It is a crisis of meaning. What has disappeared is meaningful time. It is not technology or the accelerating influence of money; it is not global capitalism that is responsible for the time famine. The root of our modern problem with time is neither technological, sociological, economic, nor psychological. It is metaphysical. It is a question of the meaning of human life itself. The aim of this book is to uncover the links between our pathology of time and the eternal mystery of what a human being is meant to be in the universal scheme of things.
AND - further on in the book (pp. 64-65)
Our relationship to time is what it is because we lie to ourselves about what we are and what we can do and we hide from ourselves what we are meant to be and what we are meant to serve. If we look carefully and quietly at the great teachings of wisdom, we can detect this message at the core of their doctrines and symbols. "Self-help" changes nothing at the core of our being. Something far deeper and far more mysterious needs to enter into us. The time-famine of our lives and our culture is in fact a symptom of a metaphysical starvation. But is also a sign that the transformation of human nature is possible: as the wise have said, the laws of justice decree that whatever is necessary for man is possible for him.
posted by Tom |
11:00 PM
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